Our principles
The shared ways of thinking and behaving we call the MIB Principles guide and inform everything we do.
Customer first
We put our customers at the heart of everything we do, always looking to understand their needs and build trusted relationships to make a positive difference. We’re transparent, we work with integrity and strive to get it right first time, every time.
Think BIG
We empower our people to innovate, evolve and continually improve. We challenge each other to think beyond today,
to think outside the norm and find new ways to improve. With our different skills, personalities and experiences, we make change possible.
Inspire
You don’t have to be a leader to inspire the people around you. The work we do and how we do it should inspire those around us. By aiming high and being our best selves, we encourage and support each other with trust, openness and our shared desire to make a difference.